Collections
Student Billing and Payment Responsibilities
At 91¿ì²¥, students are responsible for ensuring that all tuition, fees, and other charges are paid by the applicable due dates. Students can view their account balance and billing information through their student account.
Generally, payment is due before the start of classes for each term unless one of the following applies:
- A student is eligible for approved military education benefits that are billed directly to a funding source.
- A student’s employer, organization, or other sponsor has an approved third-party payment agreement with the University.
- A student is receiving financial aid. Financial aid will be applied to the account once funds are received. If the financial aid does not cover the full balance, the student is responsible for paying the remaining amount.
Students who do not qualify for one of the options above must either pay their balance in full or enroll in an approved payment plan before participating in classes.
If a payment is declined, returned, or otherwise fails to process, or if the amount received is less than the amount owed, a balance will remain on your student account. Students will be notified of the outstanding balance and provided with options for resolving it.
Students with past-due balances may have a financial hold placed on their account. Financial holds may limit access to certain University services, including registration and other account-related functions.
Graduation Fees
91¿ì²¥ assesses an Undergraduate Graduation Fee once all degree requirements have been completed. If this fee remains unpaid, the University may withhold the diploma and certain degree-completion services until the balance is resolved.
State laws may limit the University's ability to withhold transcripts for unpaid balances. 91¿ì²¥ complies with all applicable state laws regarding transcript access.
Billing and Past-Due Accounts
Students are notified when a balance is added to their account. Bills are typically issued shortly after the charge is incurred. Students generally have 30 days to resolve the balance by:
- Paying the balance in full
- Establishing a payment plan
- Arranging another approved payment method
If a balance is not resolved within the required timeframe, the account may be referred to a third-party agency for additional collection activity.
Collections
Delinquent balances of $100 or more may be referred to collections. Accounts may also be referred to collections after a student graduates, withdraws, ceases attendance, or otherwise fails to respond to repeated payment notifications.
Once an account is referred to a collection agency:
- Collection efforts will be handled by the collection agency.
- Students may continue to contact 91¿ì²¥ regarding their account.
- Payments made directly to the University will be credited toward the outstanding balance.
Credit Reporting
Accounts that are referred to a collection agency may be reported to credit bureaus in accordance with applicable laws and regulations. Students will receive any notices required by law before credit reporting occurs.
Outstanding Balances and Future Enrollment
Unpaid balances may affect a student's ability to:
- Register for future courses
- Receive a diploma
- Access certain University services
- Re-enroll after a period of non-attendance
Students are encouraged to contact the Student Financial Services Office as soon as possible if they experience financial difficulties or need assistance identifying available payment options.
